Maturity Matrix

The Maturity Matrix is an international organisational assessment tool that has been designed to stimulate practice-led quality improvement in primary care, such as the Olympic Village Polyclinic. The international version of the Maturity Matrix consists of 7 dimensions that reflect important aspects of organisational development such as:

  •  Using information
  •  Using patient data
  •  Managing staff
  •  Listening to patients
  • Improving the practice
  • Working as a team
  •  Operating procedures

Following an external audit carried out with great success on 06/03/08, the Olympic Village Polyclinic has been highlighted as a model Primary Care organisation for Greece, offering high quality health services that other providers could compare against it.